Changes between Version 2 and Version 3 of pl/Troubleshooting
- Timestamp:
- 12/06/20 23:36:46 (3 years ago)
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pl/Troubleshooting
v2 v3 1 [[TranslatedPages]] 1 2 ---- 2 3 '''12 Troubleshooting ''' [=#point12] ([wiki:Wiki#point0 Contents]) ([WikiStart#point0 Main page]) 3 4 ---- 4 5 5 In this section it explains how to formally submit a bug and provide debug logs so that this imformation is provided to the developers to action, it will explain how to use the trac ticket system to check and submit bugs for futher analisis. 6 7 [[br]] 6 == Troubleshooting Contents == 7 8 This section explains how to formally submit a bug and provide debug logs so that this imformation is provided to the developers to action, it will explain how to use the trac ticket system to check and submit bugs for futher analisis. 8 9 9 10 * Only a __registered__ Users__ can create __Tickets__. If you are not yet registered, you can register here __[http://sbnc.dyndns.tv/trac/register Register]__ … … 14 15 * Click on __[http://sbnc.dyndns.tv/trac/search Search]__ and tick the __Tickets__ and begin the search. 15 16 * Here you can see the current __active Tickets__, if the same error is listed, you can attach your error message to the __Ticket__.[[Br]] 17 18 19 please select an item below for more information. 20 21 * ([#point12.1 12.1 Bug Reporting]) 22 * ([#point12.2 12.2 Bug Update]) 23 * ([#point12.3 12.3 Bug Resolve]) 24 * ([#point12.4 12.4 Debuglevel]) 25 * ([#point12.5 12.5 Debug logging]) 26 [[br]] 16 27 17 28 ---- … … 115 126 * Client ([http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html Putty]) configure the PC for Telnet session 116 127 * Open the Telnet session to the receiver 117 * Killall -9 rcS titan128 * killall -9 rcS titan 118 129 * Set: ([#point112.4 DebugLevel=]) 119 * Titan /mnt/config/titan.cfg > /tmp/titan.error.log 2> &1130 * titan /mnt/config/titan.cfg > /tmp/titan.error.log 2>&1 120 131 * To terminate logging press (ctrl+z) 121 132 * Copy the log file (/tmp/titan.error.log) to your PC via ftp and send it as a ticket to the respective Developer